Weather and catastrophe claims
We hope a weather disaster or catastrophe never happens, but if one does, we'll be there to help.
- Specially trained catastrophe team
- Largest in the industry
- Mobilized and ready to go 24/7
- Available in person and on the phone, day and night
We'll settle your covered claim promptly – so you can get back to the business of living.
What should I do after a catastrophe?
If you're a customer and need to file a claim
- For vehicle, home, motorcycle, and personal property damage:
- File online
- Use the State Farm® mobile app
- Contact your State Farm agent
- Call 800-SF-CLAIM800-SF-CLAIM 24/7
- For recreational vehicles and boats:
- Call your State Farm agent
- For assistance with Life or Health policies:
- Call your State Farm agent
- Call 800-SF-CLAIM800-SF-CLAIM 24/7
Agent's office damaged?
- Call 800-SF-CLAIM800-SF-CLAIM 24/7
- State Farm will publicize our toll-free claim telephone number on local news media and biaoshi365.com. 800-SF-CLAIM800-SF-CLAIM (800-732-5246).
Report your claim only once
- A claim associate will contact you as soon as possible, generally within a few days.
- Document the damage with photos, inventories, and receipts.
This is only a general description of coverages and is not a statement of contract. Details of coverage or limits vary in some states. All coverages are subject to the terms, provisions, exclusions and conditions in the policy itself and in any endorsements.